Get in Touch with 1win Support in India
We provide multiple ways for you to reach our team. You can contact us through live chat, e-mail, phone, messengers, or our official social media accounts. Our support operates in English and Hindi. Most queries receive responses within 2-4 hours during business days.
How to Reach Our Team
You may need to contact us for account questions, game-related issues, partnership proposals, affiliate programmes, media enquiries, legal matters, or corporate communications. Below is a complete list of available channels and their best use cases.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat | Available on-site after logging into your account | Urgent account issues, game questions, deposit or withdrawal queries, platform navigation help |
| E-mail Support | [email protected] | Detailed account questions, bonus clarifications, payment verification, technical issues requiring screenshots |
| Phone Number | +91-XXXX-XXXXXX (Mon-Sun, 9 AM – 11 PM IST) | Quick account verification, urgent payment questions, immediate assistance |
| Telegram | @1win_official_in | General platform updates, promotional announcements, quick questions |
| +91-XXXX-XXXXXX | Account questions, transaction follow-ups, user support in Hindi or English | |
| @1win_india | Follow for updates, promotional content, community engagement | |
| facebook.com/1winIndia | General enquiries, platform news, community discussions | |
| Affiliates | [email protected] | Partnership proposals, affiliate programme details, marketing collaborations |
| Media Enquiries | [email protected] | Journalist requests, brand information, official statements |
| Legal Department | [email protected] | Licence verification, terms and conditions, compliance questions |
All channels operate daily. Live chat provides the fastest response time for logged-in users. E-mail typically responds within 4-6 hours. Phone support handles urgent cases during listed hours. Social media and messengers are best for general enquiries and updates.
Updated: