Rules and Regulations for Indian Users

Acceptance and Eligibility

By creating an account, you confirm that you are at least 18 years of age and possess the legal capacity to enter into binding agreements under Indian law. You represent that all information provided during registration is accurate, complete, and current. The platform reserves the right to verify your identity and may request supporting documentation at any time.

Modification of Terms

The operator maintains the right to amend these regulations at any time without prior notice. Changes become effective immediately upon publication on the platform. You are responsible for reviewing these terms regularly. Continued use following modifications constitutes acceptance of the revised regulations. Should you disagree with any changes, you must cease using the services and close your account.

Fair Use Principles

You agree to use the services for personal entertainment purposes only. The following activities are strictly prohibited:

• Creating multiple accounts or using accounts registered in another person’s name
• Engaging in fraudulent activities, collusion, or manipulation of betting outcomes
• Using automated systems, bots, or software to place bets
• Exploiting technical errors or system vulnerabilities
• Transferring funds between accounts without legitimate gaming activity

Violation of fair use principles may result in account suspension, forfeiture of funds, and permanent exclusion from the platform.

Intellectual Property Protection

All content on the platform, including logos, graphics, text, and software, remains the exclusive property of the operator or its licensors. You may not reproduce, distribute, modify, or create derivative works from any content without express written permission. Your account grants you a limited, non-transferable right to access services for personal use only.

Liability Limitations

The platform provides services on an “as is” basis. While the operator strives to ensure continuous availability, no guarantees are made regarding uninterrupted access. The operator accepts no liability for:

• Technical failures, server downtime, or internet connectivity issues
• Errors in odds display or event information
• Losses resulting from third-party payment processor delays
• Unauthorized account access resulting from your failure to secure login credentials

You acknowledge that online betting carries inherent risks, and you participate at your own discretion. The operator’s liability is limited to the balance held in your account at the time of any proven breach.

Deposit Procedures

You may fund your account using approved payment methods available to Indian users. All deposits are processed in Indian Rupees (INR) unless otherwise specified. The platform supports various payment channels:

• UPI transfers
• Net banking through major Indian banks
• E-wallets (Paytm, PhonePe, and similar services)
• Cryptocurrency options where permitted

Minimum deposit amounts vary by payment method, typically ranging from ₹300 to ₹500. Maximum deposit limits depend on your chosen method and account verification status. You must deposit funds from accounts registered in your own name. Third-party deposits are not accepted and will be returned.

Withdrawal Requirements

You may request withdrawal of funds once all wagering requirements have been fulfilled. Cashout requests are subject to the following conditions:

• Funds must be withdrawn using the same method used for deposit when possible
• Minimum withdrawal threshold is ₹1,000
• Maximum withdrawal amounts depend on your verification level and payment method
• All bonus funds must be properly wagered before requesting withdrawal

The platform reserves the right to request additional verification before processing large withdrawal requests exceeding ₹50,000.

Processing Times and Fees

Deposits typically appear in your account instantly for most electronic payment methods. Bank transfers may require 2-24 hours for processing. Withdrawal processing times vary:

• E-wallets: 15 minutes to 24 hours
• Bank transfers: 1-5 business days
• Cryptocurrency: 15 minutes to 2 hours

The platform does not charge fees for standard deposits or withdrawals. However, your payment provider may impose their own transaction charges. Currency conversion fees may apply if you deposit in currencies other than INR.

Security Protocols and Verification

All financial transactions undergo security screening to prevent fraudulent activity. You must complete Know Your Customer (KYC) verification before processing your first withdrawal. Required documents include:

• Government-issued photo identification (Aadhaar card, PAN card, passport, or driving license)
• Proof of address dated within the last three months (utility bill, bank statement, or rent agreement)
• Payment method verification (bank statement or e-wallet screenshot showing your name)

Verification typically completes within 24-48 hours of document submission. Your account may be restricted until verification is completed.

Transaction Restrictions

Once a deposit is credited to your account, the transaction cannot be reversed or canceled. Withdrawal requests may be canceled only before processing begins. The operator reserves the right to investigate suspicious transaction patterns and may delay processing pending review. Accounts involved in money laundering or fraudulent activities will be frozen immediately, and relevant authorities will be notified.

Platform Philosophy

The operator recognizes that betting should remain an entertainment activity and not become a financial burden. While most users enjoy betting responsibly, some individuals may develop problematic gambling behaviors. The platform commits to promoting safe gaming practices and providing tools to help you maintain control over your betting activity.

Self-Management Tools

You have access to various features designed to help you manage your gambling:

Deposit Limits: Set daily, weekly, or monthly deposit restrictions. Once established, limits cannot be increased for 24 hours, giving you time to reconsider decisions made impulsively.

Loss Limits: Define the maximum amount you are willing to lose over specified periods. When the threshold is reached, you will be unable to place further bets until the period resets.

Session Reminders: Activate time-based notifications that alert you after specified durations of continuous play, encouraging regular breaks.

Reality Checks: Enable periodic pop-up messages displaying your current session duration and net position, helping you maintain awareness of your betting activity.

Self-Exclusion: Temporarily or permanently suspend your account access. Cooling-off periods range from 24 hours to six months. During self-exclusion, you cannot access your account, and all promotional communications cease.

To activate any control measure, navigate to the responsible gaming section in your account settings.

Warning Signs

You should consider whether betting is affecting your life negatively. Warning indicators include:

• Spending more time or money on betting than originally intended
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies, or family responsibilities
• Using betting to escape problems or relieve anxiety
• Attempting to recover losses by placing larger bets

If you recognize these patterns, seeking support is advisable.

External Support Resources

Several organizations provide confidential assistance for gambling-related concerns:

• National Institute of Mental Health and Neurosciences (NIMHANS): Offers counseling services and treatment programs
• Gamblers Anonymous India: Provides peer support groups in major cities
• iCall Psychosocial Helpline: Free counseling service operated by TISS, reachable at (022) 2556 3291

These resources offer professional guidance and support networks for individuals and families affected by problem gambling. Seeking help demonstrates strength, not weakness.

Regulatory Obligations

The platform operates under strict anti-money laundering (AML) and counter-terrorist financing (CTF) frameworks. As part of international compliance standards, the operator implements comprehensive measures to detect and prevent illicit financial activities. You acknowledge that the platform must adhere to these regulations and cooperate with law enforcement authorities when required.

Know Your Customer Verification

All users must complete mandatory KYC procedures before withdrawing funds. This verification process serves multiple purposes:

• Confirming your identity and legal age
• Ensuring account ownership matches payment methods
• Detecting fraudulent documentation or identity theft
• Preventing minors from accessing gambling services

You must provide genuine, unaltered documents during verification. Submitting false or forged documentation constitutes a serious violation and will result in immediate account termination and reporting to relevant authorities. The verification team may request additional documentation if initial submissions raise concerns.

Transaction Monitoring

The platform employs automated systems and manual reviews to monitor all financial activity. Transactions flagged as unusual undergo enhanced scrutiny. Patterns that may trigger investigation include:

• Large deposits followed by immediate withdrawal requests without substantial gaming activity
• Frequent deposits and withdrawals in round figures
• Multiple accounts using identical or similar payment methods
• Sudden changes in transaction patterns inconsistent with previous behavior
• Deposits from payment sources in high-risk jurisdictions

If your account is flagged for review, you may be asked to provide:

• Source of funds documentation
• Bank statements covering recent transactions
• Employment verification or business ownership proof
• Explanation of unusual betting or transaction patterns

You must respond to such requests within seven days. Failure to provide satisfactory documentation may result in account restrictions.

Consequences of Violations

The operator maintains a zero-tolerance policy toward money laundering activities. If investigations reveal suspicious activity, the following actions may be taken:

Account Freezing: Immediate suspension of all account functions, preventing deposits, bets, and withdrawals while investigation proceeds.

Fund Seizure: Balances obtained through fraudulent means will be confiscated. Legitimate funds may be returned following investigation completion, subject to verification.

Information Sharing: Details of suspected illegal activity will be reported to the Financial Intelligence Unit of India and other relevant regulatory bodies.

Legal Action: The platform cooperates fully with law enforcement investigations and may pursue civil or criminal proceedings against individuals engaged in money laundering.

Permanent Ban: Accounts involved in AML violations face permanent exclusion from the platform and associated services.

You are responsible for ensuring that all funds deposited originate from legal sources. Ignorance of AML regulations does not excuse violations.

Information Collection

The platform collects various categories of personal data necessary to provide services and maintain regulatory compliance. Information gathered includes:

Registration Data: Name, date of birth, email address, phone number, residential address, and chosen password.

Verification Documents: Copies of government-issued identification, proof of address, and payment method verification materials.

Financial Information: Transaction history, deposit and withdrawal records, payment method details, and betting activity.

Technical Data: IP addresses, device identifiers, browser type, operating system, login times, and geographic location.

Behavioral Information: Betting patterns, game preferences, communication history with customer support, and marketing preferences.

You provide this information voluntarily when registering and using services. Accurate data is essential for account security and regulatory compliance.

Data Usage Purposes

Your personal information is processed for legitimate business purposes:

• Creating and maintaining your account
• Processing financial transactions and verifying payment methods
• Complying with legal obligations, including KYC and AML regulations
• Preventing fraud, money laundering, and underage gambling
• Improving services through analysis of user behavior and preferences
• Sending transactional notifications about account activity
• Delivering promotional communications when you have granted consent
• Resolving disputes and enforcing terms and conditions

Data processing occurs on legal grounds of contractual necessity, legal obligation, and legitimate business interests.

Information Sharing

The operator does not sell your personal data to third parties. Information may be shared in limited circumstances:

• Payment Processors: Transaction details necessary to execute deposits and withdrawals
• Verification Services: Identity documents submitted to specialized KYC providers
• Regulatory Authorities: Information requested by gaming commissions, financial regulators, or law enforcement agencies
• Service Providers: Technical support vendors, hosting services, and analytics platforms operating under strict confidentiality agreements

All third parties receiving your data are contractually obligated to maintain confidentiality and use information only for specified purposes.

Data Security Measures

The platform implements industry-standard security protocols:

• SSL encryption for all data transmission
• Secure servers located in protected facilities
• Regular security audits and penetration testing
• Access controls limiting employee data access to operational necessity
• Automated monitoring for unauthorized access attempts

Despite these safeguards, no system is entirely immune to security breaches. You share responsibility for protecting your account by maintaining password confidentiality and enabling available security features.

Your Rights

Under applicable data protection laws, you possess certain rights regarding your personal information:

Access: Request a copy of all personal data held about you.

Correction: Update inaccurate or incomplete information in your account settings.

Deletion: Request removal of your data, subject to legal retention requirements.

Restriction: Limit processing of your information in certain circumstances.

Portability: Receive your data in a structured, machine-readable format.

Objection: Decline certain processing activities, particularly marketing communications.

To exercise these rights, contact the data protection team through the support channel provided on the platform. Requests are processed within 30 days, though complex cases may require additional time. The operator may request identity verification before fulfilling data requests to prevent unauthorized disclosure.

Platform Security Infrastructure

The operator invests continuously in security technologies to protect the platform, user accounts, and financial transactions from unauthorized access and cyber threats. Multiple layers of protection work together to create a secure environment:

Encryption Technologies: All sensitive data, including personal information and financial details, is encrypted using 256-bit SSL (Secure Socket Layer) protocols. This encryption ensures that information transmitted between your device and platform servers remains unreadable to unauthorized parties.

Firewall Protection: Advanced firewall systems monitor and filter incoming traffic, blocking malicious connection attempts and potential cyber attacks before they reach platform servers.

DDoS Mitigation: Distributed denial-of-service protection ensures continuous platform availability even during coordinated attack attempts, maintaining service reliability for legitimate users.

Secure Payment Gateways: All financial transactions process through PCI DSS-compliant payment channels, adhering to international standards for card and electronic payment security.

Two-Factor Authentication

You are encouraged to enable Two-Factor Authentication (2FA) for enhanced account security. This feature adds an additional verification layer beyond your password:

• After entering your password, you must provide a temporary code sent to your registered mobile number or email address
• Codes expire after five minutes, preventing unauthorized use of intercepted messages
• 2FA significantly reduces the risk of account takeover, even if your password is compromised

To activate 2FA, navigate to security settings in your account profile. Once enabled, you will need access to your registered contact method for each login.

Account Monitoring and Alerts

The platform employs automated systems to detect unusual account activity that may indicate security compromises:

• Logins from unrecognized devices or geographic locations
• Multiple failed login attempts suggesting brute-force attacks
• Sudden changes to account settings, particularly email address or payment methods
• Large or unusual betting patterns inconsistent with your history

When suspicious activity is detected, the security team may:

• Send immediate notification to your registered email and phone number
• Temporarily restrict account access pending verification
• Request additional authentication before allowing sensitive actions
• Conduct manual review of recent transactions

You should report any unauthorized account access immediately through the support channel.

Password Security Guidelines

You bear responsibility for maintaining the confidentiality of your login credentials. Strong password practices include:

• Creating passwords of at least 12 characters combining uppercase letters, lowercase letters, numbers, and symbols
• Avoiding common words, personal information, or easily guessed patterns
• Using unique passwords not shared with other websites or services
• Changing passwords regularly, particularly if you suspect compromise
• Never sharing login details with others or writing them in accessible locations

The platform will never request your password through email, phone calls, or instant messaging. Any such communication is a phishing attempt and should be reported immediately.

Session Management

For your protection, the platform implements automatic session timeouts. If your account remains inactive for 30 minutes, you will be logged out automatically. This prevents unauthorized access if you leave your device unattended. Always log out manually when accessing your account from shared or public devices.

Reporting Security Concerns

If you identify potential security vulnerabilities or experience unauthorized account access, contact the security team immediately through the designated support channel. Prompt reporting allows the operator to investigate and implement protective measures, potentially preventing broader security incidents affecting other users.